Google Nest Community

Camieljanssen · 07-12-2023

My heatlink is broken with my Nest V3 thermostatPower from mains is ok but no power is supplied to the thermostat. Also no green light is present on the heatlink and pushing the button to manually override heating on/off does not work. I read online ...

Camieljanssen · 07-27-2023

I choose the standard exchange. thank you again!

Camieljanssen · 07-25-2023

Thank you Larissa for resolving my issue. Just to be clear, do I need to send only the faulty heatlink or also the total thermostat (heatlink + thermostat + wall mount)? best, Camiel

Camieljanssen · 07-25-2023

Hi Larisa, what message are you relating to? I’ve given permission to monitor my data. After that, I’ve received no message.

Camieljanssen · 07-23-2023

Hello Oanna, I’ve submitted the form with all the product details and postal address. Hope that we can quickly resolve this issue. I would really be pleased with a repair or replacement heatlink. In the meantime, I’ve manually connected the thermosta...

Camieljanssen · 07-19-2023

Hi Oanna?Yes, I’ve received the email. I’ll be home in a couple days and then have access to the heatlink/serialnr and respond back!thanks for keeping in touch and I’m answer when home. Best, Camiel

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Broken heatlink, no power to v3 thermostat and no function heatlink button

Re: Broken heatlink, no power to v3 thermostat and no function heatlink button

Re: Broken heatlink, no power to v3 thermostat and no function heatlink button

Re: Broken heatlink, no power to v3 thermostat and no function heatlink button

Re: Broken heatlink, no power to v3 thermostat and no function heatlink button

Re: Broken heatlink, no power to v3 thermostat and no function heatlink button