Google Nest Community

When I open Nest I have one "Home" icon on the screen. If you press home another Away Icon appears but I never get anything else. On the Home Icons an ad product icon appears as well. It's like no thermostat is tied to the account but when I checked ...

When I access Nest on my iPhone 14,I only show the Home icon and a + symbol (add product). When I press home, I get an Away icon to show up. The Nest has been tied to this phone and system for several years. It has worked fine until last week. I can ...