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Can't access temperature on Nest Thermostat.

Community Member

When I access Nest on my iPhone 14,I only show the Home icon and a + symbol (add product).  When I press home, I get an Away icon to show up.  The Nest has been tied to this phone and system for several years.  It has worked fine until last week.  I can make adjustments from the thermostat but not my phone.  My wife has full access on her iPhone with full functionality, but she doesn't access Nest often from her phone.