Google Nest Community

djp24 · 09-23-2023

Hi. Hoping someone can help. My Google Home (1st Gen) has never had any issues before. A couple of days ago it stopped responding to all voice commands. The unit recognises the "Hey Google" command with sound and visual acknowledgement but will not r...

djp24 · 10-04-2023

Hey Scotty. Great news. I tested mine at it also appears to be working again. It appears the firmware remains at the same version so maybe it was something on Google's server side rather than a firmware issue. Can anyone else corroborate that the iss...

djp24 · 09-26-2023

Hi Muddi. Thanks for attempting to provide a solution to this issue. I completed another factory reset of the device and added it to a new wi-fi network (using a mobile hotspot). Unfortunately, this did not resolve the issue. This is in line with the...

djp24 · 09-26-2023

This seems like a fairly widespread problem that occurred in the past few days. Thanks for the suggestion to resolve this, Muddi. I will try this later today but I'm pessimistic after JediTony reporting this didn't resolve the issue.

djp24 · 09-23-2023

Thanks for the reply, Tony. It's somewhat reassuring to know the problem may be wider than just my device.

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