Google Nest Community

I have discovered a software bug in the Android Nest app.When looking at the thermostat/heating history, I noticed that there were several instances where my status was set from Home to Away by a user who used to be linked the account but now is not....

I sent an invoice for the electrician bill for replacement of a faulty nest thermostat on 11th October but have received no refund and no contact since 13th October. I have followed up several times - nobody is replying to emails or contacting me bac...