Google Nest Community

still waiting for the e-mail form's never got to me? try sending them again please#thank you

I guess I'm having trouble with getting the e-mail's for a form? case #2-5758000034955 but what do I do with it? the links you send me just come to this page and no forms? I'm I doing something wrong? Help please.thank you

can you send the e-mail again I think something went wrong?thank you

please I'd like to get it fixed#thank you

1) google nest T3017US2) only one nest thermostats 3) attached to the wall4) About 9 month's after it was working properly 5) no report or error messages on the nest or app6)blinking red lite and it will not reset stay's red even when trying to charg...