We are over a month in wait for a fix and an only told they are working
in it. Open a support ticket with Google chat, then come back here and
tag keelanfromgoogle with your support ID information.Know they can’t
help you on the nest chat when you st...
Not going to right now, but my question was to prove a point to Google
and its Social media reps that drop in here, then disappear, and the
only way to get their attention is to borderline cross the rules of the
forum. Notice how he hasn't replied to...
I reached out to Google support and all I was told was to not reset any
additional smoke detectors until they roll out a fix with no eta.
3:12:33 PM H****: Jay, we are aware of an issue causing a small number
of Nest Protect 2nd gen devices to go off...
I contacted support, was never provided a case number, was told to go
buy new smoke detectors. Asked for a supervisor to contact me, no one
did. Where do I go from here ????? I want to know if I factory reset my
detectors are they going to work?