Google Nest Community

BrianPerr · 05-21-2022

Hi - I've had 3 Nestcam w/floodlights installed since November. They've all worked fine until about 10 days ago when one went offline. I've tried all the things that I've seen referenced. Specifically, I've tried resetting the camera with the button,...

BrianPerr · 01-15-2022

Hi. Is there any automated way to cancel out of nest rush hour rewards permanently? My provider is con Ed. The only help I’ve been able to find is to call a google help number and I’ve been on hold for 35 minutes so far. I can’t believe there is not ...

BrianPerr · 09-10-2021

Hi -- I currently have a Nest Doorbell with a Nest Aware subscription with 5 day video history ($60/year). If I was to buy one of the new battery indoor/outdoor cameras, do I need a second subscription? If I bought two cameras, do I need three separa...

BrianPerr · 06-13-2022

Fortunately it has been resolved. Honestly, I’m a little disappointed in the lack of online support here.

BrianPerr · 05-21-2022

UPDATE: I called support and they helped. I wasn’t holding the reset button long enough. The support person told me to hold it until the light turned yellow. It never did, but it went to blinking blue and I was able to add it. Still one issue… the li...

BrianPerr · 01-15-2022

… transferred again. 1 hour 31 minutes so far.

BrianPerr · 01-15-2022

… currently 1 hour 20 minutes in total. Still on hold.

BrianPerr · 01-15-2022

… and after 50 minutes on hold, I was advised that the number I dialed (which I got from the web) was incorrect so I start hold again.

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