I've been informed (after nearly two weeks of emails, 3 collective hours
of phonecalls and absolutely no progress) that I'm to return my "heat
link" for replacement. It is wired in to my central heating and is
fundamental to heating my property. I ca...
I've spent several hours today researching replacements that aren't
Google nest. Awful piece of equipment that has absolutely no customer
support. I've been waiting a week for them to tell me how I'm supposed
to remove a heat link (the only thermosta...
I have just logged in to post a message that is very similar to
yours.Thermostat showed an error and I've been battling rude, unhelpful
staff with poor communication and no sense of urgency or actual desire
to help.I am currently wearing an outdoor c...