Google Nest Community

thank you very much anyway, have a nice day  

The last! I have Chromecast with Google TV, I don't know which year or which generation it belongs to, anyway, thanks for the help. good luck!!

I have tried all the possibilities, still it remains the same  

since I can't upload a photo here, it's a bit difficult to explain what the screen looks like at the moment. so.. my chromecast doesn't react at all with the remote control, I can't change anything with the remote control, the chromecast is frozen, n...