Hi @Solidus, Thank you for sharing the details and photos of your HVAC
system. Based on the information provided, it appears that there may be
a wiring issue. The manual for your Carrier heat pump and AC indicates
that there should be an orange wire....
Hi @Phero, Thank you for your inquiry about the compatibility of our
Nest Thermostat with your existing thermostat. Unfortunately, based on
the image provided, it is difficult to definitively determine where the
wires are connected on your old thermo...
Hi @Phero , If you're posting from the website, there's a camera icon at
the top of the text box. Click on it to post a photo. If you're posting
from your phone, there's a photo icon at the bottom of the box. Tap on
it to post photos. I’ll be waiting...
Hi @Phero, Thank you for contacting us about your thermostat wiring. To
provide the most accurate assistance, we would be grateful if you could
send us a clear photo of the wiring connections on your old thermostat.
Please ensure that the photo captu...
Hi @Nimisha, Thanks for the information you shared about the power
fluctuation you had and about the troubleshooting steps you have taken
so far, for this situation unfortunately due to the type of issue there
are no other options we can suggest from...
