Google Nest Community

I do not have an error code. My thermostat is not connected to the network or my wifi. I worked with a technician one day and there was no solution. I felt like I was left hanging. Thank you for your help.

it did not connect to my mobile hotspot. 

I have tried all the troubleshooting steps. my thermostat says update. I don't understand the mobile hotspot?

I have the learning thermostat, the thermostat does not display any error codes or messages. All items in my home are connected to wifi. the router is very close to the thermostat. I am controlling the thermostat from the wall. I am not sure how to a...