Google Nest Community

Iollagach · 08-22-2024

I have followed - David_K • Platinum Product Expert advice, and I am still unable to get the Google Nest hub gen 2 to connect. I get an error - Authentication isn't successful.My original issue was with the modem, now replaced and I am still unable t...

Iollagach · 08-16-2024

Both devices stopped working and I am unable to get them back onlineInitially I would get, something went wrong, please try again laterTried reboot - no changeTried reboot of the home modem - both devices now not connecting to the networkAll other Wi...

Iollagach · 08-29-2024

Hi Jeremy,thank you for looking into this and confirming my submission. I did hear back and have a reference number - 3-6356000036915. Is there a way for me to view the progress of this?I did respond to the email, but I have not heard back from anyon...

Iollagach · 08-27-2024

Hi Jeremy,I have completed the form, as requestedKind regards, Joe

Iollagach · 08-26-2024

Hi Melany,When did the inconvenience start? - about a week an a half agoWhat is the router's make and model? - TP-link VX420-G2h. Modem has been replaced, due to a fault with the original modem, it is new and the same model. The issue with Google pro...

Iollagach · 08-25-2024

Hi Melany,I have several Google devices, Google nest hub, nest speaker, nest mini and a chromecast. After many attempts I managed to get the chromecast to partially work - it connects but has multiple errors and I am unable to update the device - it ...

Iollagach · 08-19-2024

Thanks David for your reply and advice. After much rebooting and hair pulling out, I have discovered that the home wi-fi 2.4 G is faulty. The 5 G is working, which threw me as all other devices just switched to the 5 G wi-fi automatically. Hopefully ...

Google Nest Community

User Statistics

User Activity

Google Nest hub gen 2, keep getting error - Authentication isn't successful

Google nest hub, 2nd gen. Nest mini 2nd gen have stopped working

Re: Google Nest hub gen 2, keep getting error - Authentication isn't successful

Re: Google Nest hub gen 2, keep getting error - Authentication isn't successful

Re: Google Nest hub gen 2, keep getting error - Authentication isn't successful

Re: Google Nest hub gen 2, keep getting error - Authentication isn't successful

Re: Google nest hub, 2nd gen. Nest mini 2nd gen have stopped working