Google Nest Community

I just want the heating to come on at specific times. I set a schedule, turned off autoschedule but the heating still comes on at odd times, e.g 2am. It is costing much more than my old thermostat. Have tried asking for help online with no response. ...

Our nest thermostat is new. The heating comes on overnight when we are asleep so is costing a lot more. We've turned off autoschedule to try and get it to come on in the evening between 19:00 and 21:00. It still came on in the early hours of the morn...