Google Nest Community

PylonSquelch · 03-27-2022

Hi, with a duel fuel system how do you set your alt. heat to start below the lowest aux setting of -12c / 10f? Our heat pump is supposed to be efficient until -17.5c. I would like to try this setting at -15c.I've done this before when I reset the nes...

PylonSquelch · 01-09-2022

Hello, I have a dual fuel system with a heat pump and a forced air gas furnace. Nest has been working great for the past few years with gas furnace. This is the first winter the heat pump has been in use. When the temperature drops below - 8C the hea...

PylonSquelch · 03-27-2022

I just posted the same thing here :https://www.googlenestcommunity.com/t5/Nest-Thermostats/Start-alt-heat-below-12c-10f/td-p/130476Hopefully someone will respond to my post.

PylonSquelch · 01-28-2022

Since there doesn't seem to be any further advice from the community and a nest pro is too far away to service the unit, my solution to the problem was to remove the nest thermostat and install the old honeywell programmable. Works great now.** Edit ...

PylonSquelch · 01-20-2022

No problem. I know this is pretty basic but if you haven't, try logging in with nest account here:https://home.nest.com/If the password does not work try the forgot password link.

PylonSquelch · 01-19-2022

It's probably easier in the app than on the device. Check out these videos:In app: https://youtu.be/alM6_PJNn40On device: https://youtu.be/3JOIQUGtJQc

PylonSquelch · 01-17-2022

I hear you, it's frustrating and it appears to be because of the latest update. I've learned more than I've ever wanted to know about HVAC since this issue began. Don't blame my installer for not wanting to deal with this issue.

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Start alt. heat below -12c / 10f

Heat pump stops running below - 8C

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