Google Nest Community

I am amazed at how silent Google has been about this debacle. I asked Chatgpd how many Gen1&2 thermostats have been installed and the estimate was around 2-3 million thermostats. This is a huge economic issue collectively for the millions of users th...

I agree. I consider myself reasonably sophisticated at internet matters. I have never seen anything as unnavigable as the email that was sent out. I got five emails because I have the Gen1&2’s in five different locations. There was nothing in any of ...

I received the email. I have 12 Gen 1&2 nest thermostats. When I tried multiple time to order the replacement through the email. The purchase failed to execute. I have never seen such a customer service nightmare in my life. Their customer service ch...