Community Activity
Awful customer experience
Hello,I have a Chromecast which is under warranty. It had been working fine until I got a new router, then it just stopped working. Every other device in my house connected with it fine, but the Chromecast won't. I tried troubleshooting twice to no a...
Nest door bell announcements
Hello New to this community so appolligies if this sounds so basic but being a techie for 20 years I can't solve this issue, So im all in with the Google/android eco system. So I have 1 video doorbell, 1 spot light cam, 2 nest hub max, and 4 cambers ...
TD023 error code
Been trying to set up my new thermostat.The device has a house and arrow icon and refuses to set up, continuously get a TD023 code.Loosing the will to live!!
Low Battery Warning
I am out of town and after a month, my thermostat shows as OFFLINE in my Iphone Nest app. The message on my phone reads, "Thermostat doesn't have enough power for Wi-Fi"I had my neighbor go into the house and reset the unit and it came back online, b...
Event and 24/7 video history
Dear Nest Support Team,I’m reaching out regarding a frustrating experience with my Nest Aware Plus subscription.Your online advertisements — including comparison charts and product descriptions — clearly promote that Nest Aware Plus includes 24/7 vid...
Heating system briefly stopped 5 times
Hi,I was having furnace issues and the system WAS shutting off to avoid overheating. I have had a tech out and the system has been fully serviced.This morning at 7:34 am I received an activity alert that says "heating system briefly stopped 5 times" ...
Google Home Mini AI
When will Gemini or Meta AI be integrated into our Nest/Home Devices? For example, my Google Home Mini doesn’t use Gemini nor Meta AI but if it will, would it just be a software update or do I have to get a new device?
Contact info
I need A contact phone number please, I need help trying to access my camera
Doorbell camera jamming
I have a Google Nest video camera doorbell. I have noticed that two separate DPD drivers use an app to stop and delete the doorbell camera recordings. Has this happened to anybody else? I'm in the UK.
BBC Sounds Radio 6 song now playing not showing
HiI'm playing BBC Radio 6 Music on my Nest Hub. It plays fine but there is no "song now playing" showing. I am definitely listening live as its says so on the screen. This works fine on phone app but not on the nest hub. All the FAQ/helps seem to thi...
