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Support changes to our earliest generation Nest Learning Thermostats

Fourteen years ago we introduced the Nest Learning Thermostat, which revolutionized the entire smart home industry. Since then we’ve launched multiple generations of this iconic device designed to help you save energy and money, including the Nest Learning Thermostat (4th gen), our smartest and most...

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Google nest doorbell (battery)- Not working

Hello! I am having issues with my Google nest doorbell. No problem setting up—smooth sailing! Current issue is doorbell is not chiming inside the home on the mechanical chime doorbell. Follow the directions to a T. Mechanical chime does work on previ...

Nest only showing heat mode no cooling mode

Hi everyone , my nest been working over the winter no problem and yesterday it was starting to be summer weather and for some reason my nest only shows heat in the mode selection i do live in a condo where the air condition hasn't been switched on by...

Jmilrud by • Community Member
  • 11 Views
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Connecting to a new router

I just upgraded my wifi router. I used the same SSID and password as the old one, but I am unable to get my thermostat gen 4 to connect again. I need some help with this please.

by • Not applicable
  • 17 Views
  • 0 replies
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RadioApp is not operating on Google Nest Hub

Until Monday, 28/04/2025, my Google Nest Hub could connect to RadioApp to play radio stations. When issuing the command the RadioAp is not working. Never had this trouble before. I have heard that there may be an issue with an update with Google. Can...

JohnK2007 by • Community Member
  • 39 Views
  • 2 replies
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Google battery camera

I didn't see my option sorry about that guys but I need to find out if I need to get information in my history from my outdoor camera how do I do a screenshot or save a video to share it with somebody else for proof

AI generated automation will not run

We have a Treatlife presence sensor and a Google audio speaker. I used the AI script generator on Google home web to create an automation. The automation does not have any errors. I have saved it and activated it. But it does not run when I select th...

JeannieG by • Community Member
  • 32 Views
  • 0 replies
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Doorbell Won’t Mount

I took my Nest Doorbell Battery off to charge it, but the small black button on the back that stops the doorbell from being removed without using the tool is now stuck in the "pushed in" position meaning that it can't be re-mounted properly and is no...

Marpoo by • Community Member
  • 14 Views
  • 0 replies
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