Adding devices to Google home ever sice joining public view i have issues

[geelowaag]

Issues adding new devices old ones disconnecting

[Dan_A]

Hello geelowaag,

We're sorry to hear that you're having issues adding new devices to your Google Home app since joining the public preview program ― let's check it out. What Nest devices are you using? Are they all on the same Wi-Fi network? It would help a lot if you could do a sequential reboot to refresh all connections. Unplug the power cord of your router/modem followed by your Nest speakers, then all other devices. Plug them back in after 3 minutes, starting with your router/modem. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Azarco]

Hi geelowaag,

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity. 

Regards,
Alex