Bosch Home Connect doesn't show up

[RoLoMo]

After linking the "Bosch Home Connect" app to Google Home, I get the message that Google Home successfully linked with the Bosch app. 

However, it stops there. I don't see Bosch or the Bosch Dishwasher anywhere in the Google Home app. 

Any ideas?

[virnab]

Hi RoLoMo,

Thanks for reaching out to our community.

I'm sorry to hear that after linking the Bosch Home Connect app to the Google Home app, you get a message saying that Google Home successfully linked with the Bosch Home app, but you can't see the Bosch Home or the Bosch dishwasher anywhere in the Google Home app. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

• Are your Bosch Home Connect app and Google Home app updated?
• Is your mobile device updated?
• Are you using an Android device or an iPhone to set up your Bosch dishwasher?
• Is your Bosch dishwasher connected to the same WiFi network as your mobile device?
• Can you manage the Bosch dishwasher with the Bosch Home Connect app?
• Did you set up your Bosch dishwasher in the Bosch Home Connect app?
• Did you check if you can find the Bosch dishwasher in any of the homes created in the Google Home app?

Thanks for your kind attention; I will be looking forward to hearing from you.

Best regards,

Virna 

[RoLoMo · Accepted solution]

Turns out"Bosch Home Connect" is just "Home Connect."

I connected Google Home with Home Connect using my Bosch login and the dishwasher appeared. 

[virnab]

Hi RoLoMo,

Thank you for sharing with us the right name of the app that controls your Bosch dishwasher and letting us know that you were able to connect it to the Google Home app. I really appreciate your valuable contribution with this information.

If you need further assistance, please feel free to contact me whenever you need it.

Best regards,

Virna