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Can't find wifi option in Home App

KristinaH
Community Member

I am trying to change my google wifi name and password but can't find where to do this. In the home app under settings there is no "wifi" section. I can't locate this section online either. 

5 REPLIES 5

jeff7
Community Member

I am having the same problem.  I have Google Fiber, have had it for months.  I just got a new iPhone and now the Home App does not recognize my google wifi network.  I can not connect to the router to manage the wifi network.  When I try to connect the app I go to "What are you setting up?" >> select wifi >> select Google wifi >> it goes through the "looking for devices" routine and then opens back up to "What are you setting up?"

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS