I can't rename two Google Home devices: a Nest Hub and Chromecast
I've tried removing the devices from my Home and even factory reset, but no luck.
I've even tried renaming the devices on two different Pixel phones (3 and 5a).
The rename saves and on Google Home when I look at the name, it looks good.
But when I go to rename the device again, it resorts back to the old name.
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I am having a similar issue. Went through about an hour's worth of troubleshooting via the official Live Chat and in the end the support rep said that this is a bug and had me send feedback through the Google Home app. Super frustrating.
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
I look forward to hearing from you.
Sorry to hear that you had to change that, I'm happy to take this feedback and pass it forward to our engineering team. Since we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.