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Blog Posts

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can't get nest entry key

My email address that was set up with my Nest is no longer active, is there anyway of just changing the email on my account so I can re access the nest app? My wife can still access the app on her phone and alter the nest but I can't on my phone.

Cosso by Community Member
  • 3 replies
  • 0 kudos

Resolved! How to edit room order in Home app?

I can't find a way to edit the room order in the Home app? I've got a room that I barely use at the top and my more commonly used rooms at the bottom. Help please, it's driving me up the wall!

GusF1 by Community Member
  • 4 replies
  • 7 kudos

Cannot Add Family to Google Home

When I attempt to add someone to my Google Home I use my regular personal Gmail account, open the Google Home app and follow the these step:Switch to the home you want to share.At the top, tap AddInvite home member Invite person.If you don't find "In...

1735 by Community Member
  • 6 replies
  • 4 kudos

Resolved! How to disable automatic bedtime routine

I somehow set up a bedtime routine on my Google Home that starts automatically every night at 7pm. It has a series of steps it tries to get me to do (brush teeth, etc).I can't figure out how to delete it. When i look at "routines" on the Google home ...

mhughson by Community Member
  • 4 replies
  • 0 kudos

Trying to connect TiVo stream 4K to Google home

When I plug in the TiVo stream 4K it says to open my Google app and it will find it and go from there and I can't find anywhere to link this in any way to Google home and the only thread that I have found so far which is the one that brought me here ...

jhsuttonmd by Community Member
  • 9 replies
  • 0 kudos

Quick Gestures on Google Hub Max Stopped Working

My Google Hub Max just stopped responding to quick gestures, and none of the advice for other Nest devices works, since the settings for the Nest Max are different. I am in the U.S., and Quick Gestures is turned on in my Google Home app. Any idea how...

kjgeil57 by Community Member
  • 1 replies
  • 2 kudos