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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can't log into Nest App on iPhone 14

Can't log into the Nest App on my iPhone 14, I sign in with Google and it flashes past the Home Setup screen twice before stopping on a screen that says "There was a problem while connecting to the Nest service. Try again in a few minuets.". I have r...

GTS300 by Community Member
  • 1449 Views
  • 12 replies
  • 0 kudos

Recognising the wrong device type

In home app I can't change the device type. I have smart fan but the is recognising it is curtain. And also I can't change it the device type. Please help me

Nest App crashing on iOS

nest app version 5.69.1.1iOS version 16.1Firstly when your app updates could it please stop loosing all account details.Secondly the app is unstable and constantly crashes, I can't get it to control the heating currently and trying to debug where the...

sns by Community Member
  • 728 Views
  • 7 replies
  • 2 kudos

Constantly being logged out

I don’t know what is going on but I am constantly being logged out of the Nest app on my iPhone. I recently updated to iOS 16 and this is the only app giving me a hard time. It’s very frustrating to have to log back in multiple times a day and at nig...

4nests by Community Member
  • 4298 Views
  • 32 replies
  • 7 kudos

Resolved! Google Home not linking with Cync account

I just changed my home network to new high speed service. Router and Wi-Fi changed. So, I’ve had to redo all my C by GE lights in the Cync app. I have almost 50 smart lights. Cync is working. However, when I now try to LINK it to Google Home app, Goo...

Jjordan59 by Community Member
  • 1849 Views
  • 5 replies
  • 3 kudos

Nestctenew and solar panels

I have solar panels that supply approximately 98% of my power. How can I make nest renew aware of this?

Krp1 by Community Member
  • 627 Views
  • 7 replies
  • 2 kudos

Vacation Mode for Google Home apps and devices routines

It would be great to have an option to pause all work-related routines (i.e. morning lights on, weekly alarms) with one action vs. having to manually stop them and then restart them for the next work day after a weekday vacation day.Example: tomorrow...

ChrisC321 by Community Member
  • 1763 Views
  • 2 replies
  • 4 kudos
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