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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4773 Views
  • 0 replies
  • 7 kudos

Family link login in and removal

How would I remove my child from my ex bfs family link account without my exs password or access code. I can’t even set up my child’s phone without entering the old Google account that was previously linked before I factory reset it

Mhouse33 by • Community Member
  • 1709 Views
  • 4 replies
  • 0 kudos

I can't get the garage door to work with google home

I cannot get the garage door (aladdin connect genie brand) to work with google home, I have tried to change the password, I have unlinked the device from google home but it always tells me that there is an error or to change the pin. I don't know wha...

gamboa123 by • Community Member
  • 2569 Views
  • 7 replies
  • 0 kudos

Google Home routines

In my phone's app Google home doesn't appears routines option. I all ready connect some device's and i can't manage them. What's going wrong?

Android Nest App - Push Notifications Delayed

For about a month now, the Android Nest app stopped receiving instant push notifications for my Nest Camera and Nest Hello and is delayed for ~1 hour or is received only when unlocking the phone. Instant push notifications are still working fine on t...

GKKG by • Community Member
  • 7795 Views
  • 37 replies
  • 4 kudos

Home app Public Preview

Google Home app - Public PreviewThe mini player never shows up to control devices or volume - i used to be able to see what was casting and select new or more devices as i moved around the house. Also, if a radio function starts from an automation - ...

shane1978 by • Community Member
  • 784 Views
  • 3 replies
  • 0 kudos

Resolved! Home App billing issues.

Hello, I have had cameras through nest for 5 ish years now. I recently added the flood light and noticed that I have 3 subscription charges being billed monthly for my $12/ month plan, that was supposedly for all cameras. What gives? As far as I can ...

woodyth by • Community Member
  • 2425 Views
  • 14 replies
  • 0 kudos
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