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Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6557 Views
  • 0 replies
  • 7 kudos

Nest app wont recognize login or send a password reset

My Nest app logged out and will not recognize my login anymore so I can not access any of my products. I have tried getting a password reset, but the reset is not going to my email. I can't create a new login because that option does not exist in the...

Jeffrey923 by • Community Member
  • 1045 Views
  • 4 replies
  • 0 kudos

Google shopping list vs grocery list

I have a shared home with my husband. We have a shared “grocery” list. Up until last week I’ve been able to add to it using our devices seemlessly. This week, she says “adding cuz to your shopping list”. This is not the shared list, and I don’t see a...

Lizslone by • Community Member
  • 1243 Views
  • 3 replies
  • 0 kudos

Presence sensing: how to move the pin on the map

When I tried to set up Google Home Presence Sensing, I didn't place the location pin on the map accurately enough. Now I can't find any way to change the location. Is there any way to reset or change the location pin? (This question was asked before ...

og18 by • Community Member
  • 1636 Views
  • 8 replies
  • 0 kudos

Camera history not updating on iPhone.

Camera history is not updating on my iPhone, though oddly it is updating perfectly well on my iPad? Both home versions are the same version number, though the iPhone has the latest ios system 16.5, the iPad is ios 16.4.1… could this be an issue?iPhon...

Geoff7 by • Community Member
  • 874 Views
  • 3 replies
  • 0 kudos

App not displaying menu at bottom

My google home app is updated to latest version 3.1.108 but I am not showing the bottom menu options of favorites, devices, automations, activity, settings. I only show home button, talk button, and history button at bottom. I have tried resetting ph...

Requests for SiriusXM with Google Assistant no longer supported

Hello All,Google Assistant constantly repeats the following for all requests of SiriusXM:"Sorry, I can't do that yet", and/or "Voice commands are not available yet for that App".So what's the problem here, it has worked fine for the last several year...

iRzapper by • Community Member
  • 2456 Views
  • 7 replies
  • 1 kudos
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