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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

google nest

I am trying to getinto my googlehome app and cannot get past the choose account page, it will not let me choose an account

Linking Google Home and Nest

Trying to link Google home to nest.Add device, works with Google, search nest, select nest and I'm asked for username and password. Enter Google mail credentials and given error “If you’ve migrated your account or want to create a new one, sign in wi...

Peggie69 by Community Member
  • 636 Views
  • 9 replies
  • 0 kudos

Adding a Separate Nest Account

Does anyone know how I can add a separate Nest account to the app? I would like another completely separate account that has its own email address to monitor a second home. Thanks!

SusanB1 by Community Member
  • 308 Views
  • 3 replies
  • 0 kudos

Can’t connect 2nd phone to Nest

My wife and I have installed the app and Google home app. She has incumbent to join the household. I want to add the Nest as a new device but it keeps saying get the code or scan it. I can’t do this as it has already been installed and that informati...

IRF1 by Community Member
  • 532 Views
  • 6 replies
  • 0 kudos

Philips hue bridge : something went wrong

Like many others I too have a nest mesh, with Philips hue that was connected, but no longer working. I had a power outage which meant I needed to factory reset my mesh, finally got that running only to have to reset my hue bridge and fix that complet...

Vizchic by Community Member
  • 358 Views
  • 3 replies
  • 0 kudos

Nest App and account shows two home?

Hey,Just installed the Nest Learning Thermostat today. All good and connected. However my Nest App now shows two homes. I can't delete the unwanted one. Tells me to go to Google Home settings to do the deletion. Can't do it there though either. Perha...

Lost wire conector to wifi for my doorbell wired

Lost the wifi wire conector that is installled with the door chime. I would like to buy a replacement wire. Tried to get help at the Google nest store in Chelsea (NY), but was only referred to this site.

Panmagnus by Community Member
  • 215 Views
  • 3 replies
  • 0 kudos
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