08-24-2021 02:45 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster: Jan Petersen
I get an error when trying to migrate my Nest account to my (primary) Google G-Suite one ?
According to the Nest FAQ I will have to create a new free account to be able to migrate.
It makes no sense...
Are Google working to solve this, and what will I do in the mean time - I would prefer not to create a new dummy account, and migrate to that...
08-24-2021 02:45 PM
09-02-2021 04:43 AM
Will support for gsuite accounts working with nest ever be added? I use a custom domain for my family and would not like to have to creat a separate Gmail email for every member just to use our doorbell and thermostat.
Why not make it a workplace configuration to optionally allow google workspace accounts to use nest products? This is done for every other service google provides. Why not this one to?
04-07-2023 09:56 AM
I do exactly the same thing. I use a G-suite account only to have the same custom domain I have had for many years. There is no company anymore. Not being able to use that email is really a pain in the ass that rather obviously google does not care about at all.
04-11-2023 12:21 PM
Hi folks,
Thanks for visiting the Community.
I understand that it would be very convenient to use a Workspace account on your whole Nest ecosystem. However, to set your expectations, there are features that may not work when you used those kind of accounts.
However, you might want to check these steps if this will work on your end.
If you are the Google Workspace Super Administrator, follow these steps:
At the top right of the gray box, click Edit Service .
(Optional) To turn a service on or off for an organizational unit:
Once the Google Workspace Super Administrator has turned on Web and app activity using the steps above, Google Workspace users can follow these steps to add an account:
Hope this helps.
Best,
Princess
04-11-2023 12:24 PM
Since Nest Protects won't migrate in any case, not being able to use a workspace account (that is setup only for the domain to be other then gmail.com) is an issue but not the biggest issue.
04-14-2023 11:53 AM
Hi jrg167,
We'll make sure to treat this as a feedback and let's hope that using other accounts would be available in the future. Meanwhile, we’d like to encourage you to send a feedback for any features that you’re looking forward to using with our Google Nest devices.
Best,
Princess
04-14-2023 12:03 PM
This is classic. You can only send feedback using the Google appliance or the Google Home App. I do not use either. My feedback is that not supporting the Nest Protects even in the Nest App starting in 2024 will mean that I will replace my Nest Protects with something that is Apple HomeKit compatible and drop Google/Nest out of my home ecosystem entirely.
04-18-2023 01:58 PM
Hi jrg167,
We're sorry about this. You may send your feedback using this form: https://goo.gle/3KezjUf
Hope this helps.
Best,
Princess
04-21-2023 01:59 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
04-21-2023 02:14 PM
I have used that form. lock away.
04-22-2023 11:46 AM
Hi jrg167,
Thanks for the update. Feel free to reach out anytime if you need assistance with your Google Nest devices and the Community would gladly lend a hand.
Best,
Princess