Deleted app by accident. Installed new app and can not set up. Says camera are on another account.

[tourpg]

Deleted app by mistake. Installed new app. Tried to set up

and can not, received message cameras are under another account.

how do you reinstall ??

[MplsCustomer]

@tourpg 

You should be able to delete either the Google Nest app and/or the Google Home app, reinstall it, and log back on with the exact same username and password you were using previously in order to regain access to your Google Nest devices.  I had to delete the Google Home app some time ago to resolve an issue and was able to log back on with the same username and password to regain access to our cameras with no other setup required.

[Jeff]

Hi, tourpg.
I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

[Azarco]

Hey tourpg,

Checking back in if everything is sorted out. Make sure you log in the correct Google Account on your Google Home app. Feel free to respond to this thread if you have additional questions or concerns and we'd be glad to answer it for you.

Best,

Alex

[Azarco]

Hey tourpg,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Kind regards,
Alex