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Deleted home

Gintonics
Community Member

Hello,

Purchased new Nest Thermostat. When trying to add to my Nest app it added to a new home with the same name as my existing home. 

I could see my cameras under one home, and new thermostat under the other home with the same name.

In process of trying to move my thermostat and cameras to the same home I accidently the home with the cameras. I am unable to log back into the old home and cannot connect to my Nest CamIQ cameras

Is there a way to recover the old home? 

Thank you

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

Unfortunately not as deleting a home structure is a permanent action. You would need setup the devices that were in that home structure again.

View Recommended Answer in original post

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Unfortunately not as deleting a home structure is a permanent action. You would need setup the devices that were in that home structure again.