08-05-2023 03:41 PM
Trying to link my dish hopper to my google home account… it telling me something when wrong try again…
Answered! Go to the Recommended Answer.
12-16-2023 04:07 PM
Hey guys while we are all waiting on dish and google getting they **bleep** together. I went around and add dish to Alexa so I can control it from there. Hopefully this help
08-06-2023 06:31 AM
My Assistant was working with Google until Aug 1, then it could no longer connect. I unlinked and tried to relink it and now I get this response: "Could not reach DISH, please try again." So I'm watching this thread. Thanks.
10-01-2023 10:20 AM
Mine did the same. Haven't heard a decent fix yet not from Google or Dish. Anyone please help.
08-10-2023 07:33 AM
Hi everyone.
I’m sorry to hear the trouble you’re experiencing when linking DIsh to Google Home. Let’s further look into it.
Sixpack225, is this the first time you will link Dish to Google Home? Is Chrome your phone’s default browser? If not, set it as default and then try to link Dish again. Else, uninstall and reinstall the Google Home app and Google Assistant app.
AnnieD, what phone are you using for the set up? Try to uninstall and reinstall the Google Home app, then try to link your Dish account again.
How to link Dish:
Note: If you find more than one Dish set-top box on your account, use the receiver ID to determine what receiver goes in what room.
Let us know how it goes.
Regards,
Alex
08-12-2023 01:00 PM
Isn't there another way to fix this rather than uninstall. I'll have to setup the many devices again. Or am I missing something
08-15-2023 08:51 AM - edited 08-15-2023 08:52 AM
Hi there,
Are you referring to uninstalling the Google Home app? It shouldn’t affect your Google Home setup. You just need to make sure that you log in the same email address you use to set up your devices.
Sixpack225, AnnieD, have you had the chance to try the suggestions above? If yes, how was it?
Kind regards,
Alex
08-19-2023 01:17 PM
Mine is doing the same thing and I have try’d every thing you suggested and it’s not working is there a fix?
10-08-2023 07:40 PM
Did not work
10-20-2023 08:16 PM
It's mind f**king to me this is still broken and nobody is stepping up to take ownership of this issue.
I'm pissed at BOTH parties involved. It used to work, now it doesn't. It's not like we're starting from scratch...just fix the **bleep** issue!
10-22-2023 12:24 PM
I sooooooooo agree 😞
08-21-2023 05:22 AM
I try’d this and it’s still not working,
08-23-2023 01:53 PM
Hi folks,
Thanks for the additional information you all shared. Have you had the chance to contact the third-party app support team? The partner itself manages the URL portal used to link partners in the Google Home app. Issues encountered when linking a partner (home control) should be directed to that home automation partner for support. Partners are expected to support the integration of their products with Google Nest and Home devices.
Best,
Juni
08-23-2023 06:16 PM
They said the issue was not with them
10-22-2023 07:43 PM
So you're saying Google knows EXACTLY what's broken, but they have no pathway to contact Dish to make them aware?
09-03-2023 09:49 AM
Thanks for the reply. That did not work. Still says it "could not reach dish"
09-07-2023 02:02 PM
Hi folks,
Thanks for the information you all shared. To help us further check on this, please provide the needed information below:
I look forward to your responses.
Regards,
Juni
09-07-2023 04:45 PM
IOS 16.6.1
Google Home 3.5.102
Still unable to link.
10-01-2023 10:36 AM
Android 13
Google home 3.6.1.5
10-08-2023 07:38 PM
Android
Version 3.7.1.4
11-12-2023 10:44 AM
I have tried android and ios , same results, cant reach dish, I was told by a tech that dish needs and update to fix this problem
11-29-2023 12:39 AM
Android
Home app version 3.9.1.6
09-20-2023 03:35 AM
Any updates on this? It is not possible to get past step 3 in your list because "Dish is not available" response.
10-08-2023 07:19 PM
It’s been 2 months, has Dish found a solution to this issue?
10-20-2023 05:25 PM - edited 10-20-2023 05:26 PM
Does not work I followed all the steps when it gets to selecting dish it simply says "could not reach dish. Please try again" has done this after restarting both my phone and dish receiver
11-07-2023 06:35 AM
I am having the same issue and have tried ALL solutions listed with no results. Its rather annoying and needs to be fixed, especially if you are aware of the issue.
11-09-2023 12:43 PM
I get to step 3 and that's when I get the message everyone else gets. I select Dish and bingo try later. I actually talked to Dish (had to start somewhere). They did a little bit of troubleshooting then final said oh that's a Google issue. She gave me two phone numbers to call. One just rang then got disconnected. The other was just a recording stating they don't monitor that number and to go to this website and evidently they don't monitor this either. I guess they have so many other issues to deal with this is the least of their problems. Maybe we should start a new thread. I guess we could all switch to DirectTV but, from what I've heard, they have more issues and this may not work either.
11-14-2023 04:45 PM
I also have not been able to link my Hopper3 to Google Assistant.
i am using an IPhone 12 Pro Max IOS 17.1.1
Google Home version 4.5
1) Open Google Home
2) Select Settings
3) Select Add
4) Select Device
5) Select Works with Google
6) Select Dish from the List of Devices
Message is Something went wrong. Try Again.
This problem has occurred since August 1, 2023
Dish technical support claims the problem is with Google. How can we get this fixed?
11-28-2023 05:58 AM
Dish doesn't even come up as an option when I search for it.
12-01-2023 03:29 PM
Hello,
I have done this and get as far as step 3. when im searching for dish on Google home app after trying to add device, dish is not an option for me to link.. anything you can suggest?
12-02-2023 10:32 AM
same. NO DISH OPTION AVAILABLE..I spoke to both Dish and Google. Each point the finger to each other. NO SOLUTION@
12-02-2023 09:32 PM
Dish is not in the list on Google home app!
12-27-2023 04:46 PM
If you unlink dish it is not a choice to add back in
01-03-2024 05:10 PM
Hi Alex, I have followed your directions exactly as you post it on the problem is. This does not show up under the devices that I can add. Please help if you can.
01-03-2024 05:42 PM
I believe that help is going to have to come from Google and Dish working out the integration issue, which has been broken since last summer. While @Alex_S's advice may have seemed like a reasonable solution at the time it was written (even though it didn't actually solve the problem), it's not possible to follow those directions now because Dish is no longer listed as a "Works with Google" option (at least at the time of this writing). That's what users have reported here and elsewhere.
01-20-2024 09:58 AM
"Tap the search field > select Dish" Dish is not showing as on option. What now?
01-20-2024 10:00 AM
Tap the search field > select Dish... Not an option?
02-04-2024 10:57 AM
Did exactly that. Dish network is not showing up in the search.
08-15-2023 02:30 PM
I am having the same issue with linking Dish to Google Home or Google Assistant. Everything worked up until August 1st. Error message I get is"Something went wrong. Try again. Steps I have taken but have not worked. Deleted Google Home and Google Assistant and re installed. Deleted Dish from Google Home & Assistant. Cleared cache, factory reset Google Nest. Checked network. Checked Updates for Dish and Google. Updated iPhone 13 to latest. All to no avail. I'm beyond frustrated. Hope Google can resolve sooner than later or I may be looking for another solution.
08-16-2023 05:16 AM
Mine is doing the exact thing, did everything they suggested nothing worked
08-16-2023 10:29 AM
Hope they find a solution.