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Google Home - not allowed to manage [speaker] group

Rob10
Community Member

Hi.  Google Home will not allow me to add or delete devices [speakers] from a Group.  "You are not allowed to manage this group"  I set the group up sometime ago.  Thanks for any help.  Rob

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

Unfortunately, from looking at previous cases of this issue, the only solution was to factory reset the speakers that are a part of those groups. The unmanageable group should then disappear once all the devices in those groups have been reset. You'll then be able to create a new speaker group and control it again.

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4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Unfortunately, from looking at previous cases of this issue, the only solution was to factory reset the speakers that are a part of those groups. The unmanageable group should then disappear once all the devices in those groups have been reset. You'll then be able to create a new speaker group and control it again.

Rob10
Community Member

David thanks for your response - greatly appreciated.
The factory reset of all the devices (two Google Chromecast Audio, one Google Chomecast HDMi and two Pioneer chromecast speakers) worked and allowed me to delete the "unmanageable" group and create a new one. (Several hours later!)
Thanks again.
Rob

David_K
Platinum Product Expert
Platinum Product Expert

Most welcome!

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we have come to a solution so I'm going to be locking this thread. Thanks to davidking for the help here. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 
Garrett DS