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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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Add new phone

Can't add nest to new phone 

D14 by Community Member
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Getting devices out of TestFlight?

I have two devices that are on TestFlight (two thermostats) and others that are not (cameras, another thermostat, and hub max). In the Nest NFT app, I can see the two thermostats, and in the regular nest app I can see all the others. When I try to mi...

Google Home is duplicating PIN entry numbers

My garage door is linked to Google Home such that I can operate it with voice commands. When doing so, it asks for a PIN. A while back, all of my Google devices (several Nest minis and Nest hubs) started responding that my PIN was incorrect. If I loo...

nest pin1.jpg

Nest app and google home, using two apps

I can do some things in both the Nest and Google home app but not all in either. Can you all please figure it out! Google home is awful, not user friendly and constantly crashes. If I had my choice I would just use Nest, it’s easy to see cameras and ...

Connecting Mi Home

Hi there,Looking to buy Nest hub and cameras, and curious how will it work with 3rd party devices. Right now testing Google Home with my Mi Vacuum cleaner and the app says it's offline, while Mi Home works correctly. Any advise? Thank you

Tomo25 by Community Member
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  • 13 replies
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