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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6781 Views
  • 0 replies
  • 7 kudos

Nest Notifications Not Working Until Phone is Unlocked

Hi everyone, I have a Samsung Galaxy S23 Ultra with Android version 13, OneUI version 5.1. I've had my Nest doorbell and several other cameras for a few years now on differnt phones (Galaxy S8, S10+, S21 Ultra) and haven't encountered this issue befo...

ICULOOKN by • Community Member
  • 12271 Views
  • 53 replies
  • 5 kudos

Workday Routine is invisible

I recently wanted to make some changes to my workday routine and thought I turned it off so it wouldn't run while I figured out some changing work schedules. Now it no longer shows in the Home app at all. However, it still runs on my Google Home. I t...

nemoscit by • Community Member
  • 2470 Views
  • 9 replies
  • 3 kudos

Desperate for help

This is kind of a long and surreal story. Please bear with me. My exbf used Google Home along with Samsung SmartThings and Ably to spy on me and steal my identity and then continue to spy on me. I have since secured all my financials, etc, but I've n...

Resolved! Google Home and Nest is complete garbage

I am so f*cking sick and tired of dealing with Google Home and Nest. I woke up late for work because this garbage Nest Hub second gen. didn't wake me up or start my routine. I go into the Home app and all of my routines are just gone. Now I have to s...

Anonymous by • Not applicable
  • 1915 Views
  • 4 replies
  • 3 kudos

Doorbell no longer chimes on my phone

I've had my door bell for 4 years and it's largely OK. Since upgrading my phone, the door bell does not chime on my phone, I only receive a basic alert... it used to chime. How do I make the phone chime when somebody presses the doorbell?

GADGETGAZ1 by • Community Member
  • 1827 Views
  • 8 replies
  • 0 kudos

Google Home crashes

Hi,I have Google Nest Wifi - Wifi-system. The Google Home crashes on my iPhone when I try to access the Cameras in Main menu. I have added Deltaco Google certified cameras but its not possible to access due to Google Home crashes. I have the latest i...

Mathias100 by • Community Member
  • 2357 Views
  • 14 replies
  • 0 kudos
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