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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6668 Views
  • 0 replies
  • 7 kudos

Apple Music Does Not Link

Hi, I can’t link my Apple Music with my Google home app. When I try and do all the steps it says “something went wrong please try again”.I would appreciate some help.Thanks

Dmaqu by • Community Member
  • 1240 Views
  • 0 replies
  • 1 kudos

Google home is not showing anymore Nest Hello in the cam tile

At first in the cam tile on google home i could see my camera's and nest hello(doorbell) together. Now it stopped on the cam tile i only see my camera's and for the nest doorbell i need to go to the front door. Why is that?

KevOzY by • Community Member
  • 921 Views
  • 4 replies
  • 0 kudos

Nest Notifications Not Working Until Phone is Unlocked

Hi everyone, I have a Samsung Galaxy S23 Ultra with Android version 13, OneUI version 5.1. I've had my Nest doorbell and several other cameras for a few years now on differnt phones (Galaxy S8, S10+, S21 Ultra) and haven't encountered this issue befo...

ICULOOKN by • Community Member
  • 12190 Views
  • 53 replies
  • 5 kudos

Workday Routine is invisible

I recently wanted to make some changes to my workday routine and thought I turned it off so it wouldn't run while I figured out some changing work schedules. Now it no longer shows in the Home app at all. However, it still runs on my Google Home. I t...

nemoscit by • Community Member
  • 2468 Views
  • 9 replies
  • 3 kudos

Desperate for help

This is kind of a long and surreal story. Please bear with me. My exbf used Google Home along with Samsung SmartThings and Ably to spy on me and steal my identity and then continue to spy on me. I have since secured all my financials, etc, but I've n...

Resolved! Google Home and Nest is complete garbage

I am so f*cking sick and tired of dealing with Google Home and Nest. I woke up late for work because this garbage Nest Hub second gen. didn't wake me up or start my routine. I go into the Home app and all of my routines are just gone. Now I have to s...

Anonymous by • Not applicable
  • 1910 Views
  • 4 replies
  • 3 kudos
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