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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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how to reset device type for smart switch?

I have set in the app the device type as "outlet" for my Smart Life switch. Since then, I cannot get rid of outlet or other device type and come back to simple "switch" type. How do you do this?

mashaT by • Community Member
  • 749 Views
  • 3 replies
  • 0 kudos

not able to delete devises

Hello,I was upgrade my WI-FI and Wi-Fi name changed, after upgrade all devises all grey not able to unlined or remove, I try to created new home and move all devised to that and deleted home, but still shows my home-Linked to you, can someone help me...

Keikei by • Community Member
  • 555 Views
  • 4 replies
  • 0 kudos

Subscription issue

I had a notification that my subscription was due for a Nest doorbell and another camera late last year. Unfortunately I have been in Australia since January and they wouldn’t let me pay from there and I cannot now access a full service. I have tried...

AlanCox by • Community Member
  • 668 Views
  • 4 replies
  • 1 kudos

Routine still runs after removing specific time starter

I recently removed specific time starts from a couple of routines. However, the routines still run at the original timing even though the specific time starter is no longer listed in the routine settings.Not sure if anyone is facing the same issue.

LFS by • Community Member
  • 718 Views
  • 3 replies
  • 0 kudos

Cannot use google voice

Whenever I tried to sync my devices, google told me that my devices aren't available. I checked the wifi and connected again to make sure they connected to one wifi but that didn't help. It's will be kind of you to help me get through this : (

gigi123 by • Community Member
  • 557 Views
  • 3 replies
  • 0 kudos

Help please

I’m settling up the nest in a school building every time I try to use are school email addresses it tells me unresponsive server when I use my personal email it works any idea why this is

kgskerrordomain 83902 google home

Δεν λειτουργεί σε iPhone 16,3 λογισμικό. Καθόλου το Google home και βγάζει σφάλμα kgskerrordomain 83902 σε προσθήκη νέας συσκευης

Giannis by • Community Member
  • 290 Views
  • 0 replies
  • 0 kudos
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