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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Nest account email reset

I am unable to log in to my nest account, I have attempted to reset the password but it just keeps coming up with a ‘oops there is a problem’ and no further guide as to resetting my password. I have tried to contact using chat but still don’t get any...

AmyD89 by Community Member
  • 2311 Views
  • 8 replies
  • 0 kudos

Nest Account with old phone number

This article should be pinned for support. Problem:1. User states: They have not used Nest account in a period of time, it also has not been merged with their google account; the user forgot their password, and have changed cellphone number's as well...

How to remove offline device?

In the Android Google Home app, on the Wi-Fi/Devices page, how do I remove an offline device from the network devices list that I no longer have access to (for example, an old phone that I have discarded)?

JohnC1 by Community Member
  • 3376 Views
  • 3 replies
  • 1 kudos

Activity not showing on my Home App

My Samsung Galaxy A52 now has the new version of the Home App,but when I click on activity, shows no events recorded, at all!Yet my Ipad which has the old version shows all activity Is this an issue with the new version?

SteveE1 by Community Member
  • 11859 Views
  • 13 replies
  • 3 kudos

Resolved! Can’t access my Nest account because of 2FA

I recently tried to access the Nest app on my iPad but was not able to because of 2 factor authentication. I changed my phone number a few months ago and no longer have access to that phone number. When I try to access the account it kept telling me ...

Colbyjb by Community Member
  • 1948 Views
  • 4 replies
  • 0 kudos
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