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Google Home routines - option not available to home member

reg00000
Community Member

I have a bunch of routines setup on my phone in the Google Home app.  As I understand it, those cannot be shared with other family members.  When my spouse, who I invited as a manager and has access to all devices, goes into Google Home, they are missing most of the options I have like lights, call home, broadcast, thermostat, routines, etc.  They have media and one other option in the top level options under "Home" on the home screen of the app.  

How can they create routines on their phone?

We have various Google Homes, Minis, Hubs, etc.  

8 REPLIES 8

GarrettDS
Community Specialist
Community Specialist

Hey there,
I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

reg00000
Community Member

Yes, I need help.  We restarted their phone, made sure Home app was up to date and that they were setup as manager.  Their voice match and but a lot of options I have are missing for them. 

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having issues with this. I would suggest reviewing this article as it has some troubleshooting steps when the routine button is missing. 

 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Yes.  I looked at the troubleshooting and it didn't help.   We are in the US and the language is set to English.  Those are the only troubleshooting steps in that article. 

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having this issue. Have you tried uninstalling and reinstalling the app? Have you also tried unlinking and relinking the devices?

 

I look forward to hearing from you. 


Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS