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Google home + google works account

el96man
Community Member

Hi 

I have a question regarding my account in google home /nest. I am using an account that is apperntly an google works account  (this is my email ) which is not fully working with my google home account.

I have connected this address to a domain fellert.nu an d i really would like to ceep this domin.

What account do i need to be able to use google home / nest fully ?

And who should i sk this qustion to, to get the best help ? 

my email i s ######### which supposedly is an account called works and is not fully supported.

Regards Magnus Fellert

6 REPLIES 6

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that issues around Gsuite or Google Works accounts can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

el96man
Community Member
Hi 
 
It’s mostley confusing for the moment and i am searching for information. I am using an account that is limited in Google HOME and i am wondering how i am able to change the account under my domain name. I am using this e-mail adress as an account name.
 
I want to use my domain with an account that is not limited and where to get help with this problem.
 
Regards Magnus Fellert

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Thanks for the information. Unfortunately, Google works and Gsuite accounts are not compatible with everything. So the best workaround is to create a new personal gmail account and use that. 

 

Please let me know if you have any other questions. 

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS