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Nazzent
Community Member
  • I clicked Get Started and it went to next page,  choose Account. What do I do then.  It says OK but I can't click on it. I'm trying to set up the nest hub
4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Are you using the latest version of the app? Are you able to share a screenshot or photo of what you're seeing? Have you tried force closing the app and retrying? (Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app).

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting.

 

@David_K, thanks for lending a hand on answering this thread.

 

@Nazzent, we'd love to know more details on what you are experiencing so we can check what would be the next steps to try to resolve this. Feel free to respond to this thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Chiming in to check if you still need help with this?

 

We hope we that the steps provided on the previous thread worked on your end. However, if you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand. 

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess