11-01-2021 01:06 PM
Hi all! I fixed my W5 error!! It also wasn’t coming on when I walked by. Here’s what I did… I pulled off the thermostat and on the back there’s a spot to charge it. I charged it for about 20 minutes, pushed it back on and Voila! It found my network instantly and woke up when I walked by. I would try this if yours is messing up like mine was.
11-05-2021 05:52 AM
Thanks for stopped by and sharing what fixed the issue for you. I'm sure it may be useful to others who are experiencing a similar issue!
12-07-2021 09:16 AM
do you have a C wire? if not, would a C wire solve this issue?
01-13-2022 10:08 AM
Hey JBraunschneider,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-19-2022 10:25 AM
Hey JBraunschneider,
I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.
Best regards,
Jake
01-21-2022 10:24 AM
Hey JBraunschneider,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-24-2022 11:56 AM - edited 01-24-2022 11:57 AM
Hey JBraunschneider,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake