08-31-2021 09:46 AM
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Original poster: Brian BlueSkyTravel
08-31-2021 09:46 AM
09-01-2021 12:34 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns.
Have a great day.
Garrett DS
01-18-2022 09:04 AM
ok, my account its self changed to spanish i've incldued a screen shot. I did not make this change. I do speak spanish but it is extremely difficult to understand what nest is saying in spanish. thats why we usually leave it in english.
I need it to be in english.
I did name the nest "casa" which is the spanish word for home, I sincerely hope that this company did not just read the name of the device and decide to arbitrarily change the ENTIRE account to spanish. A spanish dialect that I do NOT understand. I am esentially locked out of my account.
please explain, or change my account back to english.
edit - i cannot upload an image. please fix this
01-26-2022 09:16 AM
Hey there,
Sorry to hear about the issues you're having with your account, I'm sure it's confusing but I'm happy to help.
I would suggest using these steps to try and fix your language issue on your account.
Please let me know if you have any other questions.
Best regards,
Garrett DS
02-01-2022 09:54 AM
Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Garrett DS
02-04-2022 09:43 AM
Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
02-04-2022 11:49 AM
hello all, it was solved thank you.
02-07-2022 08:53 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS