cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

How do I know my modem thermostat?

railsrog
Community Member

I have not received a notification regarding the obsolescence of my thermostat. I think I have a 2nd generation but not sure. How do I tell? Nothing obvious when viewing the menus.

1 REPLY 1

kcruzgonzalez
Community Specialist
Community Specialist

Hi railsrog,



Thank you for posting in the community. I understand you haven't received a notification about your thermostat's obsolescence, and you're unsure if it's a 2nd generation model. Let's figure out which thermostat you have.

Google Nest thermostats look similar and share similar software, but there are some important differences that you’ll need to know for troubleshooting, installation, and more. You can visit our Help Center to learn more about how to tell which Nest thermostat you have.

Let me know if you have any further questions.

 

Regards,

Kevin