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How do i remove a phantom light from my google home app?

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.


Original poster: amanda b 3847  


I have two 'phantom lights' appearing in my google home. I have 3 lights in my kitchen and its showing 4. I also have 1 light in a bedroom, and its showing 2. When i click on the false light it says it cant be reached. All lights are correct on my phillips hue app. I unlinked my hue account. I then reconnected it, and the phantom lights never left. I tried creating a new home and moving the fake lights there. I was going to try and delete them that way, but they cannot be moved either.

Community Specialist
Community Specialist
Hello Amanda,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. Please check out this great article here for more assistance with removing a device that is not your own. Please let me know if you need further assistance.
-from Brad C.  (Community Specialist)

Community Member

Had this happen to me when I removed some lights and added a different set of smart lights.

Google Home (app) didn't show the old, removed, lights, but the smart speakers and displays still claimed they were there (but unavailable).

Solution: Delete the room in the home app. Create the room again, moving the devices you have back into it. Phantom lights are gone.

Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS