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I can't seem to respond to my own post.

2realist4u
Community Member

My email address is verified, but for some reason I can't respond to my own post (https://www.googlenestcommunity.com/t5/Speakers-and-Displays/ZOOM-option-missing-under-Video-amp-Voi...). I'm receiving the following error. I'm concerned as I 've noticed this forum has closed some threads after only a couple weeks of inactivity.

Here's the warning I'm receiving:

"Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an" (the error message seems to be cutoff).

7 REPLIES 7

Cathal_S
Gold Product Expert
Gold Product Expert

Hi 2realist4u,

The forum thread you linked to has been locked by a community specialist. Please start a new forum post if you have any further questions.

Regards,
Cathal

2realist4u
Community Member

Do you know why they locked it when we were in the process of communicating? Do you want me to repost the exact same question again?

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again,

I think the community specialist's close threads when they think they are resolved or the original poster doesn't reply for a week or so to keep the forum current.

I am just a normal user myself that has earned the product expert status.

Yes I would recommend opening a new post with your issues, giving it a descriptive title and as much relevant information about your issue as is possible 👍

Regards,
Cathal

2realist4u
Community Member

It had only been 4-5 days when I discovered it was locked. Thanks for your help!

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Cathal_S!

Hey there 2realist4u,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

2realist4u
Community Member

All set Jeran; thank you!

Princesss
Community Specialist
Community Specialist

Hi 2realist4u,

Thanks for updating us. Glad to know that everything is all sorted out.

Since this has been resolved, we'll go ahead and consider this complete and lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest devices and the Community would gladly help.

Cheers,

Princess