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I can’t set it up

Salsacional
Community Member

Help with setting up my small google home

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Salsacional,

 

Thanks for posting. 

 

A few questions: 

 

  • Is it the first time you're setting your Google Home Mini?
  • Are you getting any message when connecting it to your Wi-Fi?
  • On what part of the set up steps you're having trouble with?

Reminder:

 

  1. Make sure your Home Mini and phone are within 15-20 feet of your router.
  2. If you're using an iOS device, make sure Local Network Access is turned on for the Google Home app 
  3. Make sure you have the latest version of the Google Home app.

Looking forward to your response.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Salsacional,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,
Alex