I cannot login to my nest now I have moved my account

[JohnF]

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Original poster:  Paul Mattey 

I just transitioned my Nest account to Google and now I can no longer login to my account from a PC at all.  I cannot add members to my family.  I cannot change my subscription to NestAware.

I am deaD IN THE WATER.

[JohnF]

Hey there Paul Mattey, 

I'm so sorry for the late response, but I wanted to hop in here to help. I understand that migration issues with the app can be frustrating but I'm happy to look into this for you. 

I was able to find a great article that will help you with any migration issues. 

Please let me know if you have any further questions or concerns. 

-from Garrett DS (Community Specialist)