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I cant add a family member to my Nest Account

JustMe
Community Member

Once I select all the pertinent data, I get to the end and get a message the reads "cant send invite right now". This has been happening for over a week. Now what?  I'm ready to ditch the Nest thermostat at this point. It shouldn't be this frustrating to do something so simple.  Moreover, users should not not be forced to use a google app to make changes to their account. 

4 REPLIES 4

kbug6782
Community Member

I can't add another person to my Google Home Hub. I'll fix it then it disconnects again!!! What is the answer to this? Ugh!!!

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the troubles you're running into when trying to add a family member, I'm sure it can be frustrating but I'm happy to help. 

 

I would suggest reviewing this article to make sure that we haven't missed any steps. After that, if you're still having problems, are you still getting the same error message?

 

Please let me know if you have any further questions. 

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS