Sorry to hear about the issues that you're having with the app and your password, I'm sure it's frustrating but I'm happy to help.
Are you using an @gmail.com email address? I would suggest creating one if you're not using that domain of an email address as that is the best solution.
Please let me know if you have any other questions.
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,