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I got email from Google Nest although I don't have account/device/etc.

NoIDea1
Community Member

Hey!

I got email from Google Nest about terms of use. At the end of email it says that you got this email because it includes important information about your Nest product or account. Although I don't have any Nest products or account. Any ideas why this happens?

 

Thanks in advance!

5 REPLIES 5

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I'm sure this email is confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this?

I look forward to hearing from you.

Best regards,
Garrett DS
 

Yes sure, if you could shed some light into this mystery, why did I get that email in the first place. It doesn't make any sense to me.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

I'm not sure why you would've gotten that email if you don't have any Nest devices. I'm happy to take this feedback and pass it forward. 


Please let me know if you have any other questions. 


Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS