I'm having issues trying to connect my Nest Thermostat app on my iPhone and it won't take it

[antoniocp20]

Hi my name is Antonio and I am having issues trying to connect my thermostat through the Nest app on my iPhone and I cannot I know I'm missing one step but I don't know what it is and or where to find it Can you please help

[antoniocp20]

And if someone from tech support from Google can reach out to me that would be great meaning give me a call I need someone to help me walk me through that one step

[antoniocp20]

Need help connecting my Nest thermostat to my iPhone through the Nest app please 

[antoniocp20]

I know I'm missing a step but I just don't know what it is and I don't know where to go to find it Someone please help

[David_K]

@antoniocp20 Try these steps:

Troubleshoot setup: Nest Thermostats - Google Nest Community

If you still experience issues after trying those steps, contact the Google Nest support team directly.

1. Go to Contact Us - Google Nest Help
2. Select an appropriate product or category, type a brief description of the issue, then click Next.
3. Click Other, then click Next step.
4. In the Resources section, click Next step.
5. Choose to get a phone call, call or chat with the team, depending on availability in your country.