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I want to change camera schedule time, but the time cannot be changed. No edit available.

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:ChristineLL

Hello Google support, 

 
The Next app is not able to edit the camera schedule time when I want to update Nest camera schedule. This only happen after the new app update. Please fix.
3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, abellaj.

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I would love to look into this for you. Now when you state scheduling time, are you referring to setting up routines? Or are you having issues with scheduling the cameras to turn on and off at certain times? Also, what other troubleshooting steps have you taken so far? Please let me know how else I can assist you.

 

Best Regards,

Brad. 

 

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS