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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest / Home / Family Ownership

Is there really no way to change the ownership within the nest app for the family?Seems like poor design to me, I have spent MONTHS on tech support to try and change the owner from a joint family email to my main gmail account for ease. I have made a...

Cannot sign into home.nest.com after migrating to Google

I just purchased and set up some Nest Protects to add alongside my Nest Thermostat, and since the Nest iOS app has been bugging me to migrate to a Google Account, I thought now might be a good time to perform that migration. I did so successfully, an...

Camera linked to deleted account

I deleted an old Nest account in favor of my new account. However, I failed to remove my Nest Cam Indoor camera from the deleted account first. I'm unable to factory reset this type of camera and I'm unable to log into the deleted account to remove t...

Rodion by • Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

My nest settings keeps getting changed

Hello,I got ADT package that typically came with Nest Aware as advertised. I kept having my account logged into and settings changed. I reported this several times to both nest aware and ADT. My nest aware all of a sudden disappeared and when I calle...

OSmith by • Community Member
  • 195 Views
  • 1 replies
  • 0 kudos

I have problem in may nest

After I contacted with d WiFi che send this my: (kGSKErrorDomainerror -83902.)please can you help me.thank you

Boudiha by • Community Member
  • 288 Views
  • 3 replies
  • 0 kudos

Nest App > Google Home

We are long-time Nest thermostat and camera users. We are very happy with the Nest app, but unfortunately cannot add new generation cameras or no longer add "home users" without upgrading to the Google Home app.I've had a second generation camera in ...

meckley82 by • Community Member
  • 212 Views
  • 1 replies
  • 0 kudos

Home App ignores minimum volume on iPhone

The issue is described in this closed thread from 2022/2023 remains unresolved.https://www.googlenestcommunity.com/t5/Apps-Account/iPhone-volume-cannot-be-muted-when-viewing-Nest-cam-live-video/m-p/360837/page/2Clearly it appears that the Google appr...

Can not unlink older items from Google Home

I have most items in the house working with Google or native Google Apps in the home app. There is one older item that must have been linked a while ago and it remains offline and I cannot unlink the device. Under devices it states it is linked but o...

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