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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7121 Views
  • 0 replies
  • 7 kudos

Nest Mini unlinks from Google Home app "Login via google home app"

Are you getting any error messages?Nest Mini says, after a day of being connected with the Google Home app to "login via the google home app" after asking it anything. When did the issue start?About a year ago, just now have taken the time to write a...

Toorgmot by • Community Member
  • 324 Views
  • 4 replies
  • 0 kudos

Can't add local google TV to room in home

I have two Google TVs that are logged into my Google account and show up as local devices in Home.But when I try to add them to a room it fails. After a long time "Logon to Chromecast" it ends with "Could not connect".Have tried to logout and log bac...

Resolved! Can't edit automation name

The webpage behind the Google home app automation is not rendering properly. It is not taking into account the notification bar on my phone making the tick box inaccessible (top right under by battery status) I can not save the name of an automation,...

Aidenfry by • Community Member
  • 794 Views
  • 6 replies
  • 0 kudos

Resolved! iOS Google Home App zeigt nicht alle Sensorwerte

Meine Google Home iOS App zeigt nach dem letzten Update nur noch Bewegungen des Hue Motion Sensor an. Die Werte für Temperatur und Lux fehlen in der Anzeige des Sensors. Die Automat. funktionieren einwandfrei, die Markisen zum Beispiel werden bei Son...

Mani49 by • Community Member
  • 395 Views
  • 4 replies
  • 0 kudos

Presence Sensing Broken

As the subject says the presence sensing does not work as of several weeks ago. Specifically it does not switch back to home. When I leave it works as expected. When get home the app shows that I am away. but when I go into settings and look at prese...

rhippler by • Community Member
  • 355 Views
  • 3 replies
  • 1 kudos

Tapo Cameras and Google Home app

First of all, I would like to say, "This is not a deal breaker." It is not necessary for me to do this, or my world will come crashing down, and I'm throwing everything in the garbage. NO. None of that B.S. However, I am morbidly curious as to why th...

jj77669 by • Community Member
  • 2490 Views
  • 3 replies
  • 1 kudos

Resolved! Home routine buttons blocked by status bar

I'm not sure when this might have started but noticed it today when trying to create a new automation routine in the home app; the buttons for menu and exit/confirm are completely blocked by the status bar (top most bar, time, battery %, etc.) - so y...

Khaaaaan by • Community Member
  • 974 Views
  • 9 replies
  • 0 kudos
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